Friday, July 24, 2009

How Well Do You Know Your Clients And Your Competition

Part 5

Something that a lot of business owners don't consider is
the fact that sometimes you have to do research before you
can know what it is that your prospective clients need and
want from their company.

One of the best things that you can do to help you draw
clients to your website is to take a look at your
competitors and see what it is that is, or isn't, working
for them.

Chances are good that if people have a problem with what
they see on that website, they aren't going to like it any
better on yours.

(click to see video)



If your competitor has a guest book, or a message board,
this is a good place to start. This is where people will
leave their thoughts, questions and suggestions about the
website. See what people have said about it, and take
notes.

Don't copy your competitor's website - the last thing that
you want to do is to have someone mistake you for them, and
have an upset competitor on your hands.

But as a part of the market research you want to know what
it is that your prospective clients are looking for, and
what they don't like.

Remember, the better that you know your audience, the more
successful your business will be. After all, a doctor goes
to medical school to learn about the human body before they
can treat patients.

You have to know what is wrong and what your clients need
before you can fix it.

Please leave your comments. We love to read them.

Dan and Deanna "Marketing Unscrambled"

6 comments:

Hilary Melton-Butcher said...

Hi Dan and Deanna .. that was really interesting .. even from just a knowledge point of view at the moment .. I know I can come back and look again ..

Thanks v much - have a good weekend
Hilary Melton-Butcher
Positive Letters

Marketing Unscrambled, Home edition said...

Thank you Hilary,

You are welcome to come back any time to look things over again and again. Hope that you also have a good weekend.

Dan and Deanna "Marketing Unscrambled"

Giovanna Garcia said...

Hi Dan & Deanna
Great information. As a business person we must understand the market places, that is through research.
Thank you for sharing.
Giovanna Garcia
Imperfect Action is better than No Action

Marketing Unscrambled, Home edition said...

Thank you Giovanna,

We have to know the people that we are marketing to research is the way to do just that. Have a good day.

Dan and Deanna "Marketing Unscrambled"

Peter Baca said...

Hi Dan & Deanna,

The video was interesting but not as good as a couple of the prior ones.

Thanks for the wealth of information that you provide in your posts!

Pete Baca
The Car Enthusiast Online

Marketing Unscrambled, Home edition said...

Hello Peter,

Thank you for your comments. Glad that the videos are of value to you. Some are better than others. They do make points that is why they are in the posts to get people to think of the business that they are doing in a different light. Think a little differently. Make the changes to help themselves and others.

Dan and Deanna "Marketing Unscrambled"